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Maitre d'
Summary
Maitre d'
| Salary | $20 / Hour |
| Schedule | Full Time, Part Time |
| Experience | Minimum 2 years of experience |
| Location | 425 Park Avenue, New York City, New York 10022, United States |
Maitre d'
Description
Four Twenty Five, a Restaurant by Jean-Georges Vongerichten is a stunning new dining experience under the Jean-Georges brand. We are actively seeking experienced hospitality professionals to join the team! Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to both our guests and our community.
OVERVIEW
Renowned Chef Jean-Georges Vongerichten is expanding his global restaurant empire with the launch of Four Twenty Five, a new restaurant that perfectly blends culinary excellence with architectural marvel and sustainability practices. Situated at the prestigious address of 425 Park Avenue in an L&L Holding office tower, this restaurant boasts a remarkable design by the esteemed Lord Norman Foster of Foster+Partners, a recipient of the prestigious Pritzker Prize. Four Twenty Five promises an extraordinary dining experience, featuring a main mezzanine dining level showcasing a stunning open kitchen. Enhancing its appeal, the restaurant also boasts a captivating cocktail lounge and bar, complemented by a 24-foot painting created by artist Larry Poons above the bar.
POSITION SUMMARY
The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings, guest assistance and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.
ESSENTIAL JOB RESPONSIBILITIES
- Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
- Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift
- Properly set up front desk area, performed side-work, and other opening/closing procedures as directed by management
- Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs
- Confer with dining room staff to ensure guests are receiving prompt and courteous service
- Provide guests with information about the restaurant and environs including giving direction
- Maintain dining ambiance with an enthusiastic and graceful attitude
- Actively participate during lineup
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
- Adhere to sanitation, safety, and alcohol beverage control policies
- Complete all assigned side work relevant to guest interactive service
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILLS
- Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required
- A passion for food, wine, and service
- A strong sense of urgency
- Strong organization skills
- Ability to deliver unsurpassed hospitality and guest experience
- Strong interpersonal and communication skills
- Mastery of tableside etiquette
- A desire for growth
- Have long-term goals in the service industry
- A rigorous attention to detail
- Ability to take direction and execute
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is $20.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
Four Twenty Five, a Restaurant by Jean-Georges Vongerichten is a stunning new dining experience under the Jean-Georges brand. We are actively seeking experienced hospitality professionals to join the team! Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to both our guests and our community.
OVERVIEW
Renowned Chef Jean-Georges Vongerichten is expanding his global restaurant empire with the launch of Four Twenty Five, a new restaurant that perfectly blends culinary excellence with architectural marvel and sustainability practices. Situated at the prestigious address of 425 Park Avenue in an L&L Holding office tower, this restaurant boasts a remarkable design by the esteemed Lord Norman Foster of Foster+Partners, a recipient of the prestigious Pritzker Prize. Four Twenty Five promises an extraordinary dining experience, featuring a main mezzanine dining level showcasing a stunning open kitchen. Enhancing its appeal, the restaurant also boasts a captivating cocktail lounge and bar, complemented by a 24-foot painting created by artist Larry Poons above the bar.
POSITION SUMMARY
The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings, guest assistance and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.
ESSENTIAL JOB RESPONSIBILITIES
- Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
- Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift
- Properly set up front desk area, performed side-work, and other opening/closing procedures as directed by management
- Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs
- Confer with dining room staff to ensure guests are receiving prompt and courteous service
- Provide guests with information about the restaurant and environs including giving direction
- Maintain dining ambiance with an enthusiastic and graceful attitude
- Actively participate during lineup
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
- Adhere to sanitation, safety, and alcohol beverage control policies
- Complete all assigned side work relevant to guest interactive service
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILLS
- Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required
- A passion for food, wine, and service
- A strong sense of urgency
- Strong organization skills
- Ability to deliver unsurpassed hospitality and guest experience
- Strong interpersonal and communication skills
- Mastery of tableside etiquette
- A desire for growth
- Have long-term goals in the service industry
- A rigorous attention to detail
- Ability to take direction and execute
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is $20.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
Details
| Salary | $20 / Hour |
| Schedule | Full Time, Part Time |
| Experience | Minimum 2 years of experience |
| Location | 425 Park Avenue, New York City, New York 10022, United States |
Skills
Fine Dining Experience
Fast-Paced Experience
Kitchen Safety
Safe Food Handling
Kitchen Tools
By applying you confirm you have these skills.
Four Twenty Five
| Salary | $20 / Hour |
| Schedule | Full Time, Part Time |
| Experience | Minimum 2 years of experience |
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425 Park Avenue, New York City, New York 10022, United States