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Service First
Harri is the global leader in Frontline Employee Experience technologies. The Harri Platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance.
Harri enables organizations to intelligently recruit, retain, and manage the best talent to run and improve their businesses. It serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare.
Harri has forged relationships with many of the world’s top hospitality brands by staying laser-focused on its mission to improve the employee experience for frontline teams. Harri welcomed notable customers like Raising Cane’s Chicken Fingers and launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K. The company’s active user base doubled annually, facilitating 7.2M job applications, 2.6M messages, and the creation of 237K job listings.
When HR technology companies say they focus on frontline workers, it turns out that they often just have features for recruiting high-volume talent and stop there. Harri is different. Going beyond its roots in recruiting, it wraps features from time tracking and compliance to configuration options that allow franchisees and corporations to set more granular controls over different locations as needed. From a worker perspective, Harri gathers worker sentiment and creates visualizations that show what’s working and what’s not, giving leaders a chance to step in and correct issues as they arise. I was pleasantly surprised at the feature set and breadth of capabilities that the team has developed. It’s easy to see why so many employers with frontline workers are turning to Harri for supporting their workforce.
Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory