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Assistant Night Manager
Reception
Full Time
1 Year Experience
Coins Icon £33000 - £35100 / Year
Assistant Night Manager
Reception

Full Time
1 Year Experience
Coins Icon £33000 - £35100 / Year
Skills
Opera
Luxury
English
5start Hotels
Job description

 “The world is yours with Meliá” 

 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

 

About ME London Hotel, WC2R 1HA

 

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

 

**Package from £33,000 up to £35,100 incl. Service Charge // Cash back Health plan // Pension // Personal and Professional Development // Pension scheme // Meals on Duty // Amazing discounts at Melia Hotels around the world **

 

 

Assistant Night Manager

Mission: The Assistant Night Manager is ensuring compliance with product, service and image standards, for the maximum satisfaction of customers and optimization of economic and human resources under their responsibility.

Responsibilities will include, but are not limited to:

·       Ensuring the operational needs are being dealt with efficiently and in a professional manner and that all work is undertaken in compliance with all Standard Operating Procedures.

·       Overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.

·       Assisting the Front Office Manager with the running of the front office department when necessary including working on the reception desk, assisting concierge, assisting with departmental meetings and assisting with any sort of communication between teams.

·       Support the rate strategy set by the Revenue team, maximize sales and revenue for the hotel, foster a culture of upselling alongside Front of House team, promotion F&B outlets and other services.

·       Is flexible to cover daily shifts when required.

·       Perform duty manager shifts on rotational basis including the day-to-day running of the hotel and running the hotel on the weekend in the absence of the General Manager.

 

Our successful candidate will have:

·       1 years’ experience in a Front Office department.

·       Knowledge of hotel management and/or customer experience tools

·       Knowledge of hotel operations

·       Ability to lead and inspire a team, aligned with excellent communication skills

·       Organization and planning skills

·       Fluency in English and an additional language would be a plus.

Because belonging to the great Meliá family is being VIP  

Our Benefits Package Includes:

·       Holidays: 28 days’ holiday including 8 public holidays

·       Contributory pension scheme

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

 

At Meliá we are all VIP  

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

 

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

 

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. 

 

If you want to be “Very Inspiring People”, follow us on: 

INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR

 “The world is yours with Meliá” 

 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

 

About ME London Hotel, WC2R 1HA

 

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

 

**Package from £33,000 up to £35,100 incl. Service Charge // Cash back Health plan // Pension // Personal and Professional Development // Pension scheme // Meals on Duty // Amazing discounts at Melia Hotels around the world **

 

 

Assistant Night Manager

Mission: The Assistant Night Manager is ensuring compliance with product, service and image standards, for the maximum satisfaction of customers and optimization of economic and human resources under their responsibility.

Responsibilities will include, but are not limited to:

·       Ensuring the operational needs are being dealt with efficiently and in a professional manner and that all work is undertaken in compliance with all Standard Operating Procedures.

·       Overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.

·       Assisting the Front Office Manager with the running of the front office department when necessary including working on the reception desk, assisting concierge, assisting with departmental meetings and assisting with any sort of communication between teams.

·       Support the rate strategy set by the Revenue team, maximize sales and revenue for the hotel, foster a culture of upselling alongside Front of House team, promotion F&B outlets and other services.

·       Is flexible to cover daily shifts when required.

·       Perform duty manager shifts on rotational basis including the day-to-day running of the hotel and running the hotel on the weekend in the absence of the General Manager.

 

Our successful candidate will have:

·       1 years’ experience in a Front Office department.

·       Knowledge of hotel management and/or customer experience tools

·       Knowledge of hotel operations

·       Ability to lead and inspire a team, aligned with excellent communication skills

·       Organization and planning skills

·       Fluency in English and an additional language would be a plus.

Because belonging to the great Meliá family is being VIP  

Our Benefits Package Includes:

·       Holidays: 28 days’ holiday including 8 public holidays

·       Contributory pension scheme

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

 

At Meliá we are all VIP  

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

 

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

 

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. 

 

If you want to be “Very Inspiring People”, follow us on: 

INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR